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Author Topic: Convenience Store Kindness
Chimera
Ding Dong! Merrily on High Definition TV


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Did the OP mention it said "insufficient funds". When mine fails to run it fails to run. There really doesn't seem to be anything wrong with the cards or my account. My debit card has never worked at a near by pet store but they've always been able to manually enter the card number. I don't know why but there are like three or four places I have trouble with. I now carry some cash because of the embarasment but its never had anything to do with insuffcient funds (heck even if I didn't have the money my overdraft protection would've covered it).

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"The question for joining the protected forum for real magicians should be:

What is the use of women?"
Steve W. from JREF's 'This is no fun'

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HazyCosmicJive
The First USA Noel


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quote:
Originally posted by Ligeia:
Furthermore, (I was told this by my bosses and always thought it sounded a little hinkey, so if someone can disprove it, please do) the profit margin for each item in the store is only one cent.

If this was true in your store, then your boss was an idiot and you had the cheapest items in any convenience store in the world. Standard markup on an item that isn't extremely perishable is about 25%. On extremely perishable items, it's higher (about 40% on produce, for example). There's no way dude was only making a cent an item unless all his items were a nickel.

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Suddenly she realizes that amongst a crazy drunken schoolmarm, a navy swim instructor with a food fetish, a southern hick farmer, a porn star turned used car dealer, and a horny ex-football player, she won't be this strange outsider.

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damsa
The Red and the Green Stamps


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quote:
Originally posted by HazyCosmicJive:
quote:
Originally posted by Ligeia:
Furthermore, (I was told this by my bosses and always thought it sounded a little hinkey, so if someone can disprove it, please do) the profit margin for each item in the store is only one cent.

If this was true in your store, then your boss was an idiot and you had the cheapest items in any convenience store in the world. Standard markup on an item that isn't extremely perishable is about 25%. On extremely perishable items, it's higher (about 40% on produce, for example). There's no way dude was only making a cent an item unless all his items were a nickel.
I think the boss meant after taxes, employees and other overhead it is one percent. I read that supermarkets also have super thin margins and that most of the profit they make is as a anchor, renting out space or in the case of costco membership dues.
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Chimera
Ding Dong! Merrily on High Definition TV


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I don't think the store owner was an idiot. Of course only an idiot would open a business that operated on a one cent per sale profit. How the heck could you afford to pay the staff, lease the building, and pay for utilities. Heck, if someone shop lifted a can of beans they'd be bankrupt.

It sounds more like an incentive speach to motivate employees to be more aware that small write offs add up.

ETA: Oops, I was kind of spanked by damsa.

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"The question for joining the protected forum for real magicians should be:

What is the use of women?"
Steve W. from JREF's 'This is no fun'

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Ligeia
I'll Be Home for After Christmas Sales


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quote:
Originally posted by damsa:
I think the boss meant after taxes, employees and other overhead it is one percent. I read that supermarkets also have super thin margins and that most of the profit they make is as a anchor, renting out space or in the case of costco membership dues.

Exactly. After paying emplyees, utility bills, and rent on the locations they didn't own outright, the owners only put about a penny in their pockets for each item sold. Or so they said. [Wink]

quote:
Orininally posted by Chimera:
It sounds more like an incentive speach to motivate employees to be more aware that small write offs add up.

Most likely it was. Right before I started working there, the location I was at had had two bad inventories in a row so the folks in the office decided all employees of that store had to take a mandatory loss prevention class. Even though I'd only worked there for two days at the time, I had to give up one of my afternoons off to go to the class and that's where I got the one cent story.

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Fight evil diaper rash!

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Tantei Kijo
The First USA Noel


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Has anyone mentioned the fact that the narator is indignant because being in a suit means they should be automatically beyond suspicion. And also the depiction of the villainous cashier as having a nose piercing?

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Bender: Though you may have to make a metaphorical "deal with the devil". And by "devil", I mean the robot devil, and by "metaphorically" I mean get your coat. ------------ My sad site: A new way to be bored.

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Revolution 9
The Red and the Green Stamps


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I noticed that little "I'm middle class and wear a nice suit so you have to do as I say" thing going on, no doubt the nose piercing is to make us think of the attendant as some kind of unco-operative yoof, the kind of lazy stereotype that I'm fed up with being associated with just because I'm relatively young, I choose to have long hair and wear what I want to rather than following some ridiculous trend, and because I have a working class accent that I'll change for nobody, as opposed to the usual "corporate go-getter" accent used to disguise your own roots and make you seem like another bourgious sheep. I work in a motor factors here in Greenock, and the amount of condescention I have to put up with from customers who can't admit they're wrong is incredible. Quite regularly I'll have a customer come in and ask for something, only to find that they used the wrong word for it. (A good recent example is the following:)

Me- "Hello, can I help you?"
Customer- "Yes, I'm looking for spark plugs for a VW Passat."
Me- "Alright sir, could you tell me what engine your car has so I can give you the right plugs?"
Customer- "It's a 2 litre diesel."
Me- "Is it glow plugs you're after sir? Only, diesels don't have any spark plugs, just glow plugs."
Customer- "Don't you talk back to me son! I've been driving since before you were born, so I think I know what need for my car! Now you just go and get me spark plugs for my car, do you understand?"

*At this point I know that he's utterly mistaken, diesels don't have spark plugs, and I grew up around all sorts of vehicles since I was born, for long periods I lived in long distance convoys of 18 wheeler artics, and when I was at home my dad always had at least a couple of old cars outside needing work, and have been restoring classics since I was twelve, so I know a thing or two about cars and their engines, but I didn't want to get the sack for giving a customer lip, so I went along with it, and decided to sell him the appropriate glow plugs, but tell him that I had sold him spark plugs when I went back to the counter with them in a bag. No doubt the next poor sod who sells him glow plugs will get the same abuse, but that's not my problem.*

So I can see this not being a case of the shop assistant from hell looking to make life difficult for customers she resents because she has to serve them, more than likely this is a combination of awkward company policy, i.e. the shop assistant isn't actually allowed to let the customer go, even though a more logical policy would involve taking the customer's number plates down and persuing the matter if the money isn't repayed within a reasonable amount of time, and of a foolish customer who's been caught with their trousers down, so to speak, and won't admit that this is entirely their fault for not carrying enough money, so instead they argue their case and start demonising everyone around them, by making it seem as though the assistant has the ability to help them but sadistically prolongs their embarrasment. If you don't want to get caught out, carry some spare money in your car. I know I do, I always have a small amount of money kept in the Hillman in a hidden but not inaccessible place, in case of toll booths or not having enough money at petrols stations, and if I put a little more than I had anticipated in the tank, then I can easily take a little extra money in with me, it's that simple. Now I'm not an affluent person, I'm a skint student, so if I can afford to stick a few pounds extra in the car in case I need it, I'm sure this pompous swine in the nice suit can afford to stick a few dollars in the glovebox in case of emergency!


Of course even more likely is that this is an entirely ficticious incident which serves the purposes of demonising and mocking people the author considers their social inferiors, and also putting accross a typically sickening glurgey message about good christian middle class people helping out another poor, mistreated well off christain, who's being oppressed by the evil, young, impudent prole at the counter, who, in true glurge fashion, we are probably supposed to believe is a manifestation of the devil himself! [Roll Eyes] Personally I'm not that keen on either of the author's motives! [Roll Eyes]

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Bettie Page Turner
Happy Holly Days


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quote:
Originally posted by snopes:
I just work around the corner.


So why didn't this person just leave the car blocking the pump, hoof it to work and retrieve the dollar? You didn't drive off, you pay for the gas, and you tick off the clerk. Perfect plan.

I know, I know. Glurge is supposed to have a moral, not a solution.

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You fail to consider, for such is the tyranny of fashion, that the swan is not a slim animal... -Jincy Kornhauser, Melinda Falling

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ChelleGame
We Wish You a Merry Giftmas


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Yes, just annoying to anyone who ever worked retail and had to pay for shortages. It presumes that the clerk just wants to be difficult to this "honest" schlub! Anyone who has worked retail has heard their share of sob stories from seemingly sincere people...who they never see again.

I imagine the only reason that the clerk seemed annoyed that the men got the money from the lady was because when someone is a raging jerk you don't want them to be rescued by Mrs Deus Ex Machina.

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Michelle

Posts: 953 | From: Ely, Minnesota | Registered: Aug 2005  |  IP: Logged | Report this post to a moderator
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