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Author Topic: You screwed up my sandwich - twice - and yet you get mad at me?
Hero_Mike
Happy Holly Days


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quote:
Originally posted by Soft Hyphen:
quote:
Originally posted by Hero_Mike:
Also, most Tim Hortons have a sign on the door indicating that they don't take debit, in order to maintain the speed of service. I can't find anything on their corporate site indicating that this is policy, but certainly every one in the area here does not take debit.

Where do you live? (Hamilton?) I haven't seen a Tim Hortons that wouldn't take debit, but then, I don't go there that often.

Besides, I don't see debit taking longer than cash, unless the place is still using that ungodly dial-up system. (And even that's not nearly as bad as a customer who insists on counting out change or a cashier who can't count change.)

What do you mean - "where do I live"? Is that an insult? Is it supposed to be? I'll have you know that Canada does extend beyond the borders of Toronto!

There are several blogs on the internet (just google for "tim hortons interac") which reflect this phenomenon, and it is non-localized to Hamilton. It appears to be at the individual discretion of each store or store owner. I know that the two closest to me are far too busy to deal with interac on an early morning. And this only from when I go to buy donuts for the office - I don't drink coffee so I'm not a "regular" there, except for lunch.

Interac can and often does take longer than cash, simply because people make mistakes with their PIN, and it takes time to make the connection to the central server, and it isn't 100% reliable. I think it really does speed things up to use cash only, and if they really wanted to improve service, put in an automatic coin dispenser for change. The other rule would be a $20 minimum on Interac, to make things easy for people buying lots of donuts (or several lunches).

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Doug4.7
Angels Wii Have Heard on High


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quote:
Originally posted by Eddylizard:
Actually I quite fancy having a go at making them, but I'm not sure what cornmeal is. We have corn flour, but I'm not sure if it's the same.

I think it is the coarseness of the grinding. Flour is fine while "meal" is more coarse. I am not that great of a technical cook, so I might be off a bit.

I don't think I've even seen corn flour around here...

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Nick Theodorakis
We Three Blings


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quote:
Originally posted by Eddylizard:
You people eat Hush Puppies? [Eek!] Is food that scarce? [Wink]

Hush puppies are a primarily southern American (at least originally) food that is basically deep-fried balls of cornmeal dough. They often accompany fried fish.

Nick

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DevilBunny
Deck the Malls


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Ah, food allergies...

I don't have any myself (thank goodness!) but I have a friend who's extremely lactose intolerant and allergic to chilli in that throat-closing not-breathing anaphylactic badness way.

She doesn't eat out much.

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Doug4.7
Angels Wii Have Heard on High


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quote:
Originally posted by Hero_Mike:
I'll have you know that Canada does extend beyond the borders of Toronto!

Wait, you mean Toronto is in Canada [Confused] ? Maybe that's why they asked me for my passport the last time I was there.... [fish]

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Soft Hyphen
I Saw Three Shipments


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quote:
Originally posted by Hero_Mike:
What do you mean - "where do I live"? Is that an insult? Is it supposed to be? I'll have you know that Canada does extend beyond the borders of Toronto!

No it doesn't. [Big Grin]

In all seriousness, I was just asking out of curiosity. I didn't mean for it to sound in any way insulting.

quote:
Interac can and often does take longer than cash, simply because people make mistakes with their PIN, and it takes time to make the connection to the central server, and it isn't 100% reliable. I think it really does speed things up to use cash only, and if they really wanted to improve service, put in an automatic coin dispenser for change. The other rule would be a $20 minimum on Interac, to make things easy for people buying lots of donuts (or several lunches).
I think it depends on the individual customer and cashier. But I'm wiling to concede that, on average, Interac probably does take longer than cash. I don't think the delay justifies eliminating the convenience, though.
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Spam & Cookies-mmm
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quote:
Originally posted by Eddylizard:
Actually I quite fancy having a go at making them [hush puppies], but I'm not sure what cornmeal is. We have corn flour, but I'm not sure if it's the same.

I'm not sure about the meal/flour difference, but you can probably make hush puppies with the corn flour. My favorite hush puppies are made with a finer meal than most.

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Rhiandmoi
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If you have dry polenta available, that is cornmeal.

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Spam & Cookies-mmm
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quote:
Originally posted by Rhiandmoi:
If you have dry polenta available, that is cornmeal.

Isn't that corn grits?

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Eddylizard
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Thanks Spam & Cookies and Rhiandmoi I'll try both of those. I believe what we call corn flour is called corn starch in the USA - a thickening agent so I thought the end result might be a bit stodgy. I'm sure I can lay my hands on some polenta.

Sorry all I have hijacked this post too much.

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Rhiandmoi
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quote:
Originally posted by Spam & Cookies-mmm:
quote:
Originally posted by Rhiandmoi:
If you have dry polenta available, that is cornmeal.

Isn't that corn grits?
If corn grits are ground non-hominy corn, then yes dry polenta is corn grits. I was under the impression that grits were all hominy grits, but I am from California and my experience with any kind of grits is limited.

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UrbanReindeer
Deck the Malls


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quote:
Originally posted by Doug4.7:
quote:
Originally posted by Eddylizard:
Actually I quite fancy having a go at making them, but I'm not sure what cornmeal is. We have corn flour, but I'm not sure if it's the same.

I think it is the coarseness of the grinding. Flour is fine while "meal" is more coarse. I am not that great of a technical cook, so I might be off a bit.

I don't think I've even seen corn flour around here...

Corn Flour is not always just corn. It may be corn AND flour. Cornmeal is just corn. As I mentioned earlier, my husband and my father both have Celiac Disease and "corn flour" is one of the ingredients they need to watch for.

ETA: Oops, I'm sorry, I didn't realize you were in the UK. Corn flour for you may indeed be what we call cornstarch. If it's a white powdery substance that makes cool slime when mixed with water, that's cornstarch.

Urban "former preschool teacher" Reindeer

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Spam & Cookies-mmm
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There are very pretty yellow-corn grits, which are like a coarsely ground cornmeal. The first time I encountered a recipe for polenta, it specified coarse cornmeal, so I've assumed that the two are the same.

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Barbara
Layaway in a Manger


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quote:
Originally posted by Hero_Mike:
What do you mean - "where do I live"? Is that an insult? Is it supposed to be? I'll have you know that Canada does extend beyond the borders of Toronto!

Hero_Mike, why do I find myself time and again having to pull you off the backs of other people?

It's time for you to change.

Barbara "past it, actually" Mikkelson

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Doug4.7
Angels Wii Have Heard on High


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quote:
Originally posted by Spam & Cookies-mmm:
There are very pretty yellow-corn grits, which are like a coarsely ground cornmeal. The first time I encountered a recipe for polenta, it specified coarse cornmeal, so I've assumed that the two are the same.

Okay, silly hick Doug story about polenta & grits....

I was in SF for the AGU conference. A group of us went to this nice Italian place and I was trying to try something different. There was this dish with "polenta" in it. I had no idea what it was ( had never heard of polenta before, sounded kinda nasty in a birthing sorta way...). I asked the waiter and he gave me a description of it. I said, "That sounds like grits", and he made this face like I had just farted and said, "Sir, it is nothing like grits". I said okay and ordered it. The meal came, and it was grits. GOOD grits, I will say, but grits none the less.

Hick Doug strikes again...

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Spamamander in a pear tree
We Wish You a Merry Giftmas


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Great, now I will never try polenta, because of the placenta association I now have. I saw a woman who made pate from her placenta and gave it to her friends on an HBO "Real Sex" special and now... shudders. THANKS Doug!

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Esprise Me
We Wish You a Merry Giftmas


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quote:
Originally posted by bufungla:
quote:
Originally posted by Esprise Me:
Still, that doesn't change the fact that the guy in my story had the short-term memory of a goldfish on acid.

I'll let you use "attention span of an adolescent gerbil on crystal meth" if you let me use "short-term memory of a goldfish on acid". [Smile]
Deal! [Wink]
quote:
Originally posted by zerocool:
Actually, LSD in small doses can greatly increase concentration. Some people here in Berkeley do it before finals. Now what would be really interesting is to read what the ones who do a little more than that end up writing...

I guess I've never seen a person on a small enough dose of LSD to witness this phenomenon.

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Anyte
Jingle Bell Hock


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I've mostly given up on Burger King. DH doesn't like it anyway, and every time I try any of the three locations near me, something goes wrong.

I'd like a whopper jr. combo meal, no cheese, no pickles.
Point one: If I don't say "no cheese" they put cheese on it. Every time. Apparently, cheese is a default.
Point two: I once had the employee try to sell me just the sandwich, which was quickly remedied when I repeated the words "combo meal"
Point three: BK is the only place that has ever given me wrong change. My total comes to something like $3.35. I always order the same thing, total is always the same. I give cashier $5.35. She gives me food and drink and a blank look. I point out that I require change. She asks me how much I gave her. I tell her I gave her $5.35. She gives me $1.65. I give her a LOOK. She gets all confused. I repeat to her the amount that I gave her and tell her my change should be $2.00. She gets all agitated and all "Sah-reee!" and finally gives me correct change. I never go to that location again.

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tagurit
Ding Dong! Merrily on High Definition TV


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quote:
Originally posted by LeaflessMapleTree:
quote:
Originally posted by tagurit:
Back when Timmy's were only found the other side of the border I maintained it was a place with sub-par coffee served alongside sub-par bakery goods, by sub-par service individuals. Now we have them here. For some reason I cannot even begin to imagine, they're quite popular. I wonder if it isn't just the concept of a Timmy's that people like. I mean, if they paid attention, would they really still want to pay cash money?

My condolences, MapleLeaf.

Well, they do have good coffee. And they are cheap. And I find the food to be delicious when prepared properly. It's just that they seem to have a knack for hiring incompetant workers.
Ah. I generally find that incompetent workers are incapable of making good coffee and food. But, that's just me.
quote:
Originally posted by Jenn:
quote:
Originally posted by tagurit:
Back when Timmy's were only found the other side of the border I maintained it was a place with sub-par coffee served alongside sub-par bakery goods, by sub-par service individuals. Now we have them here.

They now serve a variety of soups, deli sandwiches, and breakfast items (bagels, hot 'breakfast sandwiches' which are basically knockoffs of the McDonald's McMuffins).
Yes, I believe when they first opened in Michigan they came complete with soups and various other items. I purchased a cup of soup and a sandwich on a croissant that was.....you guessed it....sub-par.
quote:
quote:
For some reason I cannot even begin to imagine, they're quite popular.
They're inexpensive, they serve a variety of lunch and simple breakfast food quickly, the food is generally healthier than what you get at most typical fast food places, and they're extremely convenient. There are at least 3 Timmy's within easy walking distance of my house, at least one of which is open 24 hours.
Well, they could be a healthier choice than other fast food. I don't eat fast food, and I wouldn't consider Timmy's to be fast food except that, perhaps, you can get your food there quickly. ETA: But again, I meant Timmy's seems to be popular here in Michigan, where there are plenty of places with much better coffee and bakery items all over the place.
quote:
quote:
I wonder if it isn't just the concept of a Timmy's that people like.
Which concept is that, exactly? The comparatively healthy food with several options served quickly and cheaply? I don't know many people who complain about it.
No, I meant in the US. Maybe because we've heard Canucks hyping Timmy's for so long, USans go to Timmy's because now we have them, you know, the whole international connection thang. Coffee and food items, from Canada! Or, from a Canadian based company. Or, at least, an idea that started out in Canada. Some people in the US think they're world travelers because they've been to a casino in Canada.
quote:
quote:
I mean, if they paid attention, would they really still want to pay cash money?
I'm sure you're not really suggesting that the millions of Canadians who seek out Timmy's over Starbucks, McDonald's and the like are mindless idiotic drones.

Besides, most of use our debit cards rather than cash money.

Again, I was talking about USans, but, ok. I do like coffee from Starbucks and Caribou but they're drastically overpriced. Timmy's coffee is very very weak to me. I can't handle a weak cuppa joe.

Edited to try to fix tags, which I don't think I fixed correctly, but the clock is ticking.

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tagurit
Ding Dong! Merrily on High Definition TV


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quote:
Originally posted by Barbara:
quote:
Originally posted by Hero_Mike:
What do you mean - "where do I live"? Is that an insult? Is it supposed to be? I'll have you know that Canada does extend beyond the borders of Toronto!

Hero_Mike, why do I find myself time and again having to pull you off the backs of other people?
Was Hero_Mike being nasty? I must not come here often enough anymore. He seemed at the very most, a little annoyed, but I took what he said in a joking manner.

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Christie
The Bills of St. Mary's


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quote:
Where do you live? (Hamilton?) I haven't seen a Tim Hortons that wouldn't take debit, but then, I don't go there that often.

I wonder if this is an East vs West kind of thing? I've been to many Timmies (many many many Timmies [Big Grin] ) from Ottawa and points eastwards and I've yet to go into one that had a debit machine. Some days I'd really like the convenience but most times I can see that having people use interac for a coffee and a donut doesn't make much sense. Well except on the days when I don't have any cash on me of course!

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christmas tree kitapper
It Came Upon a Midnight Clearance


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When I worked at the hotel in Wausau we would order pizza sometimes, and I liked one of the local places because they served salads. And their help was rather charmingly inept. I liked to order the family salad (I ate it for the next few days) with extra onions and raspberry vinaigrette and the meatball sub no cheese extra onions. I never knew what I was actually going to get. Sometimes I got extra onions, sometimes none at all. I never knew which salad dressing I would get: regular vinaigrette? Raspberry vinagrette? Both? The uncertainty of it made it me very fond of ordering from them for some unknown reason.

The local Burger King I frequent sometimes here seems to hand out random bags of food; I'm on guard about what I am given, but sometimes they make an order three or four times because they hand the food out to whoever they think needs that bag or something.

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Hero_Mike
Happy Holly Days


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Soft Hyphen, I'm sorry if I came across as being brusque, but there is that whole Toronto/Hamilton rivalry where many people from the "big smoke" look down upon their blue-collar brethren down the QEW. I shouldn't have assumed that of you.

That said, it may have to do with local competition. If a Tim Hortons - just a storefront with no parking lot or drive-thru - is just around the corner from a Starbucks or Second Cup - and the others *do* take Interac, there may be an issue. But the three closest Tim Hortons to me are situated on major 4-lane streets, wigh big parking lots and a busy drive thru (one with a double-lane drive thru), and no immediate competition. Most people come here on their way to work, rather than for lunch or coffee-breaks, because they are right on commuter routes.

I discussed this, at length, with my friends last night, and we're fairly sure that the majority of counter orders at Tim Hortons are less than $5, as they would often include only coffee and donuts for 1 or 2 people. The sandwiches are different, and a lot of drive-thru orders are for a whole crew of people, but few people come in and buy three-dozen donuts during the morning rush. Even with the normal $5 limit for Interac, most people would still have to pay cash. The local convenience store - closest to the local high school - takes Interac for less than $5 but charges 50 cents for the privilege. It makes sense - Interac is not free to the vendor. I doubt that most people at Tim Hortons would accept this charge on their $1.59 coffee.

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Richard W
Ding Dong! Merrily on High Definition TV


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quote:
Originally posted by BeachLife:
quote:
Originally posted by Richard W:
If I want a black coffee with no sugar (which is how I usually drink it) then I ask for "black, no sugar". If I wanted a black coffee with two sugars then I'd ask for "black, two sugars". If I just said "black" then I would expect the person to ask if I took sugar.

But if they didn't ask, wouldn't you expect to get it without sugar?
Well, sure - and usually in coffee-shops the sugar is separate anyway so that you can add your own; you don't need to ask for sugar even if you do want it. You can add sugar but you can't take it out, so in that sense the "default" is without sugar.

If it was at somebody's house I would expect them to either ask before giving it to me, or to bring a sugar-bowl with them...

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Danvers Carew
Markdown, the Herald Angels Sing


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I'm such a walkover when it comes to ordering food in restaurants. If I ordered a cheese sandwich with no mayo and it arrived with mayo, I would just keep quiet and eat it. If I ordered a black coffee and they brought me a white coffee by mistake, I'd just drink it and keep quiet. I don't like sugar in coffee and would never order it through choice, but if someone gave me a coffee with sugar, I'd just drink it and keep quiet. I'm always worried if I take it back and complain then the person who served me will get into trouble or have to pay for the mistake out of their wages or something.

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franjava
Deck the Malls


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You're a weenie. [Big Grin] I complain about things that I pay for. If I'm at a friend's house, I will not offend them by asking them to change something. At a restaraunt, though... LOOK OUT!

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Lainie
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quote:
Originally posted by Danvers Carew:
I'm always worried if I take it back and complain then the person who served me will get into trouble or have to pay for the mistake out of their wages or something.

Speaking from my own food service experience*, it's very unlikely that someone would get in trouble for making a single mistake. Now, if they consistently make mistakes, yes, they'll get in trouble -- but one person's choice to complain or not is unlikely to make the difference between their getting in trouble or not. As for taking non-money mistakes out of people's wages, most restaurants assume that mistakes will be made and plan accordingly.

*Disclaimer: This experience was years ago and took place in the US, not Scotland.

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dissonance
I'll Be Home for After Christmas Sales


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I've never seen a Tim Horton's with Interac, but I'm in Ontario.

Also, I switched to PC Financial from the Bank of Montreal about 5 years ago, and haven't looked back - went from paying $14 (or more) a month in fees to $0 a month in fees. The only problem with them is it's kind of a pain to get certified checks out of them (they claim it takes 3-5 business days, which is a total lie - they can have a cheque ready for you at your closest CIBC branch within 2 or 3 hours, but you generally have to work up to about the third level of supervisor before they'll admit they can do it).

Posts: 160 | From: Ontario, Canada | Registered: Feb 2004  |  IP: Logged | Report this post to a moderator
ChelleGame
We Wish You a Merry Giftmas


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quote:
Originally posted by Lainie:
quote:
Originally posted by Danvers Carew:
I'm always worried if I take it back and complain then the person who served me will get into trouble or have to pay for the mistake out of their wages or something.

Speaking from my own food service experience*, it's very unlikely that someone would get in trouble for making a single mistake. Now, if they consistently make mistakes, yes, they'll get in trouble -- but one person's choice to complain or not is unlikely to make the difference between their getting in trouble or not. As for taking non-money mistakes out of people's wages, most restaurants assume that mistakes will be made and plan accordingly.
My experience is that most fast food restaurants plan for and expect a certain amount of waste. This can be food that is just too old to serve, or it can be an error with the kitchen. It's usually no big.

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Michelle

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NorthernLite
We Three Blings


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quote:
Originally posted by dissonance:
I've never seen a Tim Horton's with Interac, but I'm in Ontario.

I had never heard of a Timmy's that didn't take interac until I visited my sister in Fort Erie, Ontario. DW and I went out to grab some coffeee and donuts and when I pulled out my card, the server just lookad at me like I was crazy. I normally don't carry cash but I did have a pocket full of small change. By the time I counted it all up I had about three cents to spare. All the Timmy's I've been to in the west take debit.

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You've got to remember that these are just simple farmers. These are people of the land. The common clay of the new West. You know... morons. -Blazing Saddles

Posts: 1074 | From: High Level, Alberta, Canada | Registered: Mar 2006  |  IP: Logged | Report this post to a moderator
callee
It Came Upon a Midnight Clearance


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wow.

interac. I've been to almost every tims in hamilton, most around the GTA, many within toronto, all through the north of ontario, and all across the trans-canada from manitoba to vancouver, and then even down in ohio. In all those visits I have yet to every find a tims that accepts anything but cash. If some are starting to put in debit machines, good for them, but I haven't seen it yet.

debit fees. When interac first came out in canada, in my recollection sometime around 1989, fees for individual debit transactions were quite common. Shortly thereafter I remember seeing bulk deal plans offered, like 25 transactions a month for $2.50 or something like that. Soon after that a set number of transactions began to be included for free with the various account packages, with a a small fee for any transactions above that number. I think it was about 1996 that I then got my Infinity account with TD, for which I have unlimited debit transactions with no fees ever. I just assumed that all accounts now offered unlimited debit transactions. I'd not heard of anyone avoiding use of a debit machine for fear of a fee for many years now. Personally, I use debit for about 98% of my business. I rarely if ever carry cash. Partly this is for safety, partly this is for convenience, and partly this is because I like seeing the records of where each and every penny went, rather than having hundreds of dollars disappear into the vague abyss of multiple $20 ATM withdrawals. Besides, when I think about it it really has come full circle: rather than avoiding debit for fear of fees, that's why I avoid cash! Getting cash costs money. Sure, I can still withdraw it for free from a TD bank machine, but I don't see those all that often. If I use another bank's machine or a private machine, that machine itself will charge me around $1.50 for the withdrawal. Then the TD bank will charge me a buck or two for using the other bank's machine! In total, I can pay like $2.50 for the priveledge of getting $20 of my own money in my hot little hands. Given the disadvantages of cash, I'm not sure that's a privledge worth paying for!

black coffee. I've heard it both ways with fairly even popularity, so I don't think it's a question that either side can claim to be "right" on. That said, to me, strictly speaking "black" does refer only to colour, and adding sugar does not affect colour, and so it would be reasonable to assume that the instruction "black" referred only to that (or better, to the exclusion of that) which would alter the colour, and since that does not include sugar, it seems to me the most reasonable interpretation is that the instruction "black" does not address the sugar issue at all. Customers, smart or not, rarely address all the variables when making their orders, and so it is reasonable for a server to think that the customer specifying "black" could have simply forgotten to address the sugar issue. A claryfying question, therefore, is both polite and appropriate.

bad sandwhich making on the flip side, I had a most excellent experience at a Mr. Sub on avenue near lawrence the other day. I am an insanely ppicky and particular person about how my assorted sub is dressed. I have never yet had a mr. sub person get it entirely right, even though I explain it perfectly clearly every time. Those nfbsks just don't listen! At this mr. sub in north toronto, however, a young man walked out and listened very carefully, and he did everything exactly how I asked. I asked for about 1/8th a cup of lettuce and that is exactly how much he put. That was the first time I have ever not had to insist that they remove some excess lettuce after they have just gone whole hog, adding a tonne. I asked for 5 half pieces of onion, and that's exactly what he put on the sub, even spacing them out perfectly. The meat was perfeclty spaced on the bun, and perfectly centred as well. He gave the exact number of strips of mayo, mustard and sauce that I requested. In short, this guy did not do a single thing wrong, not even the smallest thing. I was so shocked, I was so amazed, I could not help but say something to him, so I pointed out how he had made my sub perfeclty and how that was the first time in my life that had happened. The guy responded "I just figure I might as well make it like you ask, cause then you can enjoy the food you're paying for." What a great answer. I left so happy with that restaurant chain, and that sub tasted great.
The next day I started to feel bad, thinking I should have tipped him or something. So I looked up that location on the internet and asked to speak to the manager. She thought I was going to complain, so she was hesitant to acknowledge that she knew what guy was working at the time and day I was there, but when I told her my story, she was very happy, and replied that she was so glad I called because they had just hired that guy and she was wondering whether he was going to work out or whether they'd have to fire him. I hope they gave him a raise.

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a moment for old friends now estranged, victims of the flux of alliances and changing perceptions. There was something there once, and that something is worth honoring as well. - John Carroll

Posts: 3375 | From: Ontario, Canada | Registered: Mar 2004  |  IP: Logged | Report this post to a moderator
Danvers Carew
Markdown, the Herald Angels Sing


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I've asked for a black coffee many times and been met with the question, "Do you want milk with it"? That's like specifically requesting "a pizza with no olives" and being asked, "Do you want olives on that?"

I don't hold the coffee shop workers responsible for this sillyness though - I imagine they probably just ask every time because of customers coming in and ordering 'a black coffee with a jug of milk separate so that I can add the milk myself because I don't trust you to do it yourself and I wish to convey to others that I am an admirably meticulous perfectionist when it comes to my food and drink when in fact I am a smallminded bore who delights in being difficult'.

To me, 'black coffee' signifies plain black coffee - the norm, the basic, the quotidian. It doesn't imply for a second that it may or may not have sugar or milk or praline syrup or chocolate mint froth in it. 'Black coffee' means coffee that is black.

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Why, sometimes I've believed as many as six impossible things before breakfast.

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kmcm
We Three Blings


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quote:
Originally posted by Danvers Carew:
I've asked for a black coffee many times and been met with the question, "Do you want milk with it"? That's like specifically requesting "a pizza with no olives" and being asked, "Do you want olives on that?"

I don't hold the coffee shop workers responsible for this sillyness though - I imagine they probably just ask every time because of customers coming in and ordering 'a black coffee with a jug of milk separate so that I can add the milk myself because I don't trust you to do it yourself and I wish to convey to others that I am an admirably meticulous perfectionist when it comes to my food and drink when in fact I am a smallminded bore who delights in being difficult'.

To me, 'black coffee' signifies plain black coffee - the norm, the basic, the quotidian. It doesn't imply for a second that it may or may not have sugar or milk or praline syrup or chocolate mint froth in it. 'Black coffee' means coffee that is black.

I work as a barista, and to me, black means black. I do always ask, before filling up the cup, if the person needs room for cream and sugar. But beyond that, you can add your own milk, cream or sugar. I can't imagine trying to add those things to someone else's taste. If they require milk instead of cream they only need to ask for it to be handed the jug.

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Of course this land is dangerous! All of the animals are capably murderous. Especially the penguins.

i'm a figment of my own imagination, sometimes i don't exist

Posts: 1099 | From: Kitsap County, WA | Registered: Oct 2002  |  IP: Logged | Report this post to a moderator
Danvers Carew
Markdown, the Herald Angels Sing


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quote:
Originally posted by kmcm:
quote:
Originally posted by Danvers Carew:
I've asked for a black coffee many times and been met with the question, "Do you want milk with it"? That's like specifically requesting "a pizza with no olives" and being asked, "Do you want olives on that?"

I don't hold the coffee shop workers responsible for this sillyness though - I imagine they probably just ask every time because of customers coming in and ordering 'a black coffee with a jug of milk separate so that I can add the milk myself because I don't trust you to do it yourself and I wish to convey to others that I am an admirably meticulous perfectionist when it comes to my food and drink when in fact I am a smallminded bore who delights in being difficult'.

To me, 'black coffee' signifies plain black coffee - the norm, the basic, the quotidian. It doesn't imply for a second that it may or may not have sugar or milk or praline syrup or chocolate mint froth in it. 'Black coffee' means coffee that is black.

I work as a barista, and to me, black means black. I do always ask, before filling up the cup, if the person needs room for cream and sugar. But beyond that, you can add your own milk, cream or sugar. I can't imagine trying to add those things to someone else's taste. If they require milk instead of cream they only need to ask for it to be handed the jug.
If I ask for a 'white coffee' in a restaurant, coffee house, or vending machine, I'd expect either the milk already in the coffee when I get it or my coffee to be served with a jug of milk alongside for me to add it myself.

If I ask for a 'black coffee' however, I'm specifically asking for coffee without milk, so the barista/tea lady/vending machine has no reason to even hint at the existence of milk when dealing with my order.

My point is that the barista is likely very aware that it is very silly to ask someone who has just ordered 'black coffee' (i.e. 'coffee with no milk') whether they want room in the cup for milk, or whether they want milk, but they probably have to ask because so many customers in the past have asked for 'black coffee with milk'. I think people think the coffee used in 'black coffee' is better quality than the coffee used in 'white coffee', so ask for a 'black coffee with milk' rather than the perfectly logical 'white coffee'. I realise the barista is just trying to work out what the customer actually wants and not what they say they want.

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Why, sometimes I've believed as many as six impossible things before breakfast.

Posts: 2372 | From: Scotland | Registered: Jul 2002  |  IP: Logged | Report this post to a moderator
Soft Hyphen
I Saw Three Shipments


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quote:
Originally posted by Hero_Mike:
Soft Hyphen, I'm sorry if I came across as being brusque, but there is that whole Toronto/Hamilton rivalry where many people from the "big smoke" look down upon their blue-collar brethren down the QEW. I shouldn't have assumed that of you.

Don't worry about it. I don't take any of that crap seriously (few people do, I would assume.) In the end, what counts is that we're all civilized, intelligent Ontarians - so unlike those useless, whiny, obnoxious francos in Quebec.

Kidding, just kidding! [fish]

quote:
Originally posted by callee:
interac. I've been to almost every tims in hamilton, most around the GTA, many within toronto, all through the north of ontario, and all across the trans-canada from manitoba to vancouver, and then even down in ohio. In all those visits I have yet to every find a tims that accepts anything but cash. If some are starting to put in debit machines, good for them, but I haven't seen it yet.

Strange. Like I said, I don't go to Tim's often, and I also don't always pay with debit. It's possible that on the few occasions where I wanted to use debit in Tim's I was just stunningly lucky that the location had Interac. The concensus seems to be that it's a real rarity in Ontario.
Posts: 78 | From: Toronto, Ontario | Registered: Nov 2006  |  IP: Logged | Report this post to a moderator
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