posted
I just did an experiment where I emailed one account from the other with read receipts, but if the first account got notified, I don't know where to find it.
I'm using Novell Client to communicate with my administrators, and for documentation reasons, am now wanting to keep track of when I send things, and when they get read, and when I get responses. How do I find out if they're opening my mail? I did a fifteen minute check on the mail I sent to my yahoo account and opened, and there's nothing in my inbox or in the sent folder to indicate that they've been opened. I sent two; one marked mail receipt, and the other marked "notify and mail".
Since it's not working right, I'd also like to know: will the person I send to know that I put a read receipt on it? Does the receipt mark the time it was opened, even if there's a lag in when it gets sent?
posted
I don't know about other clients, but if your recipients are using Outlook or OE, there are three user settings for incoming messages that ask for a receipt upon reading:
Never send a receipt. Always send a receipt. Ask me. In which case your recipient will get a dialogue box and they can choose whether to acknowledge receipt or not.
Kind of defeats the object, but if your recipiant chooses not to send a receipt, you aren't going to get one.
Can be useful under certain circumstances, like when the boss e-mails you asking for something outrageous (no I never got your mail.)
-------------------- "Ladies and gentlemen, this is what is commonly known as money. It comes in all sizes, colours, and denominations - like people." Posts: 997 | From: Maidstone, UK | Registered: Jun 2006
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The notifications should be returned to your inbox, provided you haven't set some sort of rule to move them elsewhere. I believe the receipts do not work if you send mail to a non-Groupwise mailbox (ie if you sent it to Hotmail or Yahoo then I don't think you'll get a response).
It's been a long while since I've used Groupwise though so I might've forgotten some of the specifics.
-------------------- "victory thru self-deception" Posts: 2211 | From: Western Australia | Registered: Jun 2005
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